Terms and Conditions

1. Introduction

Welcome to Okaz | عكاز.

Okaz operates an e-commerce store offering digital products, educational courses, downloadable materials, templates, educational resources, and related digital content through:

okaz.store

By accessing the Website, creating an account, purchasing a product, or otherwise using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions to the extent permitted by applicable law.

If you do not agree with these Terms, please do not use the Website or purchase our products.

2. Nature of Our Products

Okaz provides educational and digital products, including:

• Online courses.
• Digital books and guides.
• PDF and educational materials.
• Templates and spreadsheets.
• Educational resources.
• AI prompt packs and related resources.
• Other digital products.

Our products are intended to provide education, guidance, and practical learning materials.

They are not promises or guarantees of income, profit, business success, employment, sales, followers, customers, or any specific result.

3. No Guarantee of Results

Okaz does not guarantee that a customer will achieve:

• A specific income.
• A specific level of profit.
• A specific number of customers or followers.
• Business success.
• Sales or conversions.
• Employment.
• A particular financial or professional outcome.

Any examples, demonstrations, or results presented by Okaz, where applicable, are for educational and illustrative purposes only.

Results depend on numerous factors outside our control, including the customer's skills, effort, implementation, market conditions, timing, competition, economic conditions, and third-party platforms.

Purchasing an Okaz product does not constitute the purchase of a guaranteed result.

4. Educational Disclaimer

Our content is provided for general educational and informational purposes.

It does not constitute:

• Financial advice.
• Investment advice.
• Legal advice.
• Tax advice.
• Professional business advice.
• A guarantee of commercial success or profit.

Customers are responsible for determining whether information is appropriate for their circumstances and should conduct their own research before making financial, business, or commercial decisions.

5. Pricing and Payment

The applicable price will be displayed on the relevant product page at the time of purchase.

Prices, promotions, and discounts may change from time to time.

Customers are responsible for providing accurate information during checkout and ensuring that their email address and contact information are correct.

6. Digital Delivery

Following successful payment, digital products may be delivered or made available electronically through:

• Email.
• A customer account.
• A download link.
• An educational platform.
• A product-access page.
• Another electronic delivery method selected by Okaz.

A digital product will be considered delivered when a reasonable means of accessing or downloading the product has been provided.

Customers are responsible for having the required device, internet connection, software, and technical environment necessary to use the product unless otherwise stated in the product description.

7. No Voluntary Returns or Refunds for Digital Products

Due to the nature of digital products, once a digital product has been delivered or access has been provided, it is generally not eligible for return, exchange, or refund merely because the customer has changed their mind or no longer wishes to use the product.

This includes, without limitation:

• Courses for which access has been granted.
• Downloadable digital files.
• Digital books and guides.
• Templates.
• Spreadsheets.
• Products that have been downloaded.
• Products to which the customer has been given access.

Nothing in this section limits any mandatory consumer right or refund entitlement that cannot legally be excluded under applicable Saudi Arabian law.

Please refer to our Exchange, Return & Refund Policy for additional details.

8. Intellectual Property

All Okaz content and products, including:

• Text.
• Videos.
• Designs.
• Images.
• Files.
• Guides.
• Courses.
• Templates.
• Trademarks.
• Logos.
• Product names.
• Educational materials.
• Audio and visual content.

are owned by or licensed to Okaz and are protected by applicable intellectual-property laws.

Purchasing a product grants the customer a limited, personal, non-exclusive, non-transferable license to use the product for personal educational purposes unless expressly stated otherwise.

9. No Resale or Unauthorized Distribution

Without prior written authorization from Okaz, customers may not:

• Resell any Okaz product.
• Share purchased products with others.
• Publish products on other websites or platforms.
• Upload products to public storage services or forums.
• Distribute access links.
• Copy products for redistribution.
• Rent or sublicense products.
• Use Okaz content to create a competing product substantially based on our materials.
• Remove or alter ownership notices or trademarks.

10. Brand Misuse

Customers and third parties may not use the Okaz | عكاز name, logo, identity, or content in a manner that falsely suggests an affiliation, partnership, sponsorship, endorsement, or authorization.

Prohibited conduct includes:

• Impersonating Okaz.
• Creating accounts or websites impersonating Okaz.
• Using our brand to sell unauthorized products.
• Using our brand in fraudulent or misleading activities.
• Misrepresenting or materially distorting our content.
• Using our brand or content for the purpose of harming or deceiving customers.

Okaz reserves all rights available under applicable law to protect its intellectual property, reputation, and commercial interests.

11. Accounts and Access

Where a product requires an account, customers are responsible for maintaining the confidentiality of their login credentials.

Customers may not share account credentials or permit unauthorized persons to access products in violation of the applicable license.

Where there is reasonable evidence of account abuse, unauthorized sharing, or attempts to circumvent access controls, Okaz may take appropriate measures, subject to applicable law.

12. Website Availability

We aim to maintain the availability of our Website and services but do not guarantee uninterrupted or error-free availability.

Temporary interruptions may occur due to maintenance, updates, technical issues, hosting providers, third-party services, internet failures, or circumstances beyond our reasonable control.

13. Third-Party Services

Some products may reference or use third-party platforms, websites, software, or tools.

Okaz does not control third-party services and does not guarantee their availability, pricing, policies, features, or results.

Use of third-party services is subject to the applicable third party's own terms and policies.

14. Educational Content and AI Tools

Some products may contain information relating to artificial intelligence or third-party platforms.

Third-party platforms may change their features, pricing, policies, functionality, or interfaces over time.

Accordingly, Okaz does not guarantee that every instruction, method, prompt, or technique will remain compatible with a third-party platform indefinitely.

15. Prohibited Conduct

Customers may not use the Website or products for unlawful, fraudulent, abusive, or otherwise prohibited activities.

Customers must not use Okaz products in a manner that infringes the rights or intellectual property of others.

16. Suspension or Termination

Where a customer materially violates these Terms or clearly abuses the Website, account, or products, Okaz may suspend or terminate access to the relevant account or content, without prejudice to any rights available under applicable law.

Nothing in this section excludes mandatory consumer rights.

17. Complaints and Contact

Customers may contact Okaz through:

Email: [email protected]
Website: okaz.store

Where possible, customers should provide their order number, a description of the issue, and any relevant supporting information.

18. Privacy

Okaz may collect and process personal information necessary to provide products and services, process orders, communicate with customers, and operate the Website.

Personal-data processing is subject to Okaz's Privacy Policy and applicable Saudi Arabian laws, including the Personal Data Protection Law and its related regulations.

19. Governing Law

These Terms are governed by the applicable laws and regulations of the Kingdom of Saudi Arabia.

If any provision conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail to the extent of the conflict, while the remaining provisions will remain effective to the extent permitted by law.

20. Amendments

Okaz may update these Terms from time to time.

The updated version will be published on the Website together with an updated effective date.

Continued use of the Website following publication of an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.